Metal Heart Keychain

Shipping Details

🚚 Shipping Information

• Orders are processed within 1–2 business days after confirmation.
  
• Delivery time usually ranges from 3–7 business days, depending on the location and courier service availability.
  
• Tracking details will be shared once the order is dispatched.
  
• Delivery timelines may vary during festivals, holidays, or unforeseen circumstances.
  
• Please ensure that the shipping address and contact number provided are accurate to avoid delivery delays.
  
• We are not responsible for delays caused by courier partners, weather conditions, or incorrect address details.
  

Refund, Replacement & Cancellation Policy

• Orders once placed cannot be cancelled.
  

• Refunds or replacements are available only for products received in a damaged condition.
  

• A full unboxing video is mandatory for all damage claims.
  

• The unboxing video must clearly show the sealed package being opened and the damaged product.
  

• Claims without a valid unboxing video will not be accepted.
  

• Any damage must be reported within 24 hours of delivery.
  

• After verification of the submitted proof, an eligible refund or replacement will be provided.
  

• Refunds, if approved, will be processed to the original payment method.
  

Glass & Fragile Products

• No refunds for glass or other fragile products.
  

• No replacements for glass or other fragile products.
  

• Customers are requested to purchase fragile items at their own discretion.
  

• By placing an order, you agree to the above terms and conditions.